Refund policy

At MaeMyst Lip & Co., we are committed to ensuring every product is carefully inspected before it is packed and shipped.

Due to the nature of our cosmetic products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds for:

  • Change of mind
  • Incorrect shade selection
  • Personal preference
  • Opened or used products

However, if you receive:

  • A damaged item
  • A defective product
  • An incorrect item

please contact us within 48 hours of receiving your order. Kindly provide your order number along with clear photos or videos of the item and packaging. If the issue is verified, we will provide an appropriate replacement or another suitable resolution at our discretion.

By placing an order with MaeMyst Lip & Co., you acknowledge and agree to this Return & Refund Policy.